Trucking Companies In Lake Zurich

A trucking company relies on many working parts to ensure that a shipment is delivered on time and safely. Many people are aware of the role that truck drivers play in the delivery of a shipment, but not too many people are aware of the importance and role that a truck dispatcher plays. So what does a truck dispatcher do exactly? To put it simply, a truck dispatcher schedules drivers to pick up and deliver loads to customers or vendors. But there is so much more to that and orchestrating a delivery to arrive safely and on time to its destination requires responsibilities that are multifaceted. From being the point of contact between customers and drivers, monitoring logs and keeping records to handling equipment availability, truck dispatchers are the backbone of the trucking industry. 

So what does it take to be a truck dispatcher at a trucking company?

First of all, a truck dispatcher has to know how to balance tasks. With every shipment, there are new challenges and a truck dispatcher has to know how to resolve these issues quickly and efficiently. They need to be able to pay attention to detail to ensure the best result, accommodate the client and be able to prioritize when a decision needs to be made. They need to manage all of this while feeling comfortable managing all these tasks. 

 

Second, they need to be able to stay one step ahead. The primary goal for a trucking company is to get their deliveries to their destination on time. While this is the truck driver’s main duty, it is the truck dispatcher’s responsibility to keep the health and safety in mind of the drivers. By utilizing technology, they will have to assist with fuel efficiency, check for potential weather issues and have the foresight to help the driver avoid any hazards or setbacks. 

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Third, they need to maintain relationships with the customers and the drivers. They need to be able to communicate with drivers any issues they might encounter along the way before they become bigger challenges and they need to communicate with customers just in case they need to navigate quick changes. Constant communication between truck dispatcher and truck driver, and truck dispatcher and customer, develops a level of trust which ensures the smooth operation of a trucking company. 

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Are you interested in starting your career as a truck dispatcher for one of the most reputable trucking companies in Lake Zurich, IL? If you are looking for trucking companies in Lake Zurich, contact SKY Express, Inc. 

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As a company, our mission is to professionally coordinate and transport freight of all kinds across the entire nation. In order to reach our goals, we only hire positive, motivated, responsible and trustworthy individuals because that is exactly how quality work gets done in this business.